MEET THE AUTHOR

Nicole Kelly is a passionate leader in the automotive and mobility industry, blending global experience with a deep commitment to innovation. As a Product Leader at Ford Motor Company, she develops and delivers operational products that enhance mobility and connectivity for customers. Before Ford, she served as Vice President of Customer Operations at May Mobility, where she helped expand autonomous transportation operations across eight U.S. states and Japan. With over 15 years of experience, Nicole has built a reputation for launching new services, optimizing processes, and leading high-performing teams worldwide.

Her journey has taken her across the globe, from California to Belgium and countless places in between. Traveling and living abroad have given Nicole a unique perspective on different lifestyles and cultures, shaping how she approaches leadership and problem-solving. She believes that understanding diverse perspectives is key to creating meaningful and sustainable solutions in her work.

Despite her fast-paced career, Nicole stays grounded by what matters most—her family. She shares her life in White Lake, Michigan, with her adoring husband, Michael L. Kelly, and their two kids, Nicholas and Brooklyn, who keep her laughing and remind her daily of life’s greatest joys.